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Ottawa is GTM - 5 hours.
The access to Internet is free in the Hotel Rooms.
Canada official languages are French and English. Simultaneous interpretation will be provided in English, Arabic, French, Russian, Spanish, Chinese and Japanese.
In Canada, the alternating current is 120 V, 60 HZ. European aircraft require adapters and plugs to flat pins, available in shops specializing in electronics, travel or in airports.
The currency used in Canada is the Canadian dollar (CAD). The Canadian dollar is freely convertible and exchange counters are open at the airport and in the city. There are several banks located around the hotels with working hours from 8:30 a.m. to 4:00 p.m., Monday through Friday. You can also access ATM machines inside the hotels or change travelers' checks at local banks. The most common credit cards (including Visa, MasterCard) are accepted in most restaurants, shops, etc.. The U.S. dollar is accepted in most shops for an approximate exchange rate of CAD $ 1 = $ 0.95 USD.
The mobile phone network in Ottawa uses GSM standards.
Emergency call: 911
Police emergency hotline: 911
Phone number directory: 411